FAQ

Frequently Asked Questions

When can we buy a tree?

Tree sales start from Friday 27th of November and we sell them right through until Christmas Eve when we close at 3pm.

What are your opening hours?

Both the tree sales and The Pinecone Cafe & Christmas Gift Shop are open daily from 27th November from 10am till 5pm and from 1st December from 9am to 7pm. We close at 3pm on Christmas Eve. 

Do You sell potted / container-grown trees?

We have container-grown Norway Spruce and Nordmann Fir. For details of prices and sizes please see our price list.

What type of fresh-cut trees do you sell?

We sell Nordmann Fir, Norway Spruce and Fraser Fir in a range of sizes.

Which tree is best for needle retention?

The Nordmann Fir or Fraser Fir are your best choices. You will find more information here

Can I see my tree before it is wrapped?

Yes. First you chose your tree from the big selection on display. Each tree is individually priced. Then one of our team will wrap it for you and take it to your vehicle.

Can you deliver my tree?

Yes, we can. You must however come to the farm first and choose your tree. Delivery to DD1, DD2, DD3 and DD4 postcode cost £12 and DD5, PH12, PH13 PH14 postcode is £15. For all other postcodes within a 15-mile radius please ask, we may be able to help. 

Can I cut down my tree?

Sadly no as we sell so many trees this is just not possible. We do however have lots of trees for you to view and choose from to get the perfect tree just for you.

Will you run out of trees?

The answer is quite simply no! Last year we sold over 85,000 trees wholesale and over 3500 trees direct to the public. If we need more trees we will simply cut more. We always have a good range of sizes available right up to Christmas Eve.   

How long will my tree last?

Provided care is taken when looking after your tree, the tree should last for over the festive season. You will find details on how to care for your tree here.

How do I find you?

Located on the outskirts of Dundee, just 3.5 miles from the city centre, we are easily accessible from both Perth and Dundee. Follow the signs for Coupar Angus (A923) off the Kingsway West (A90). After you pass the entrance to Camperdown Park go straight on and take a right following the signposts for Birkhill Cemetery and Templeton Woods. Go straight on (watch out for the red squirrels) and at the foot of the hill turn right and you will see Templeton Christmas Tree Farm up ahead. Address: Templeton Christmas Tree, Strathmartine,Dundee,DD3 0PP

Is there Car Parking?

Yes, we have two tarmac car parks with 100 marked bays at the farm. The car parks can be very busy especially over the weekends of 12th/13th and 19th/20th December. If you want to come when it is a bit quieter, midweek or earlier in the day is best.

What payment methods do you take?

We accept all debit and credit cards except Amex and Diners or we can take cash payments.

Can I book a table in the Pine Cone Cafe?

Sorry, we do not take bookings for the cafe. You should see if a table is available and then place an order for food and drinks at the till. The cafe is exceptionally busy at this time of year and I am afraid that due to demand we are not always able to cater to everyone visiting the farm. We have however introduced a takeaway service and also have a pre-made 'to go' selection.

Can I book afternoon tea in the Pine Cone Cafe in December?

Afternoon tea has become very popular but during December, because of the number of people visiting the farm at this time of year, we will not take any bookings for afternoon tea after 18th November. We will however be able to take bookings from when we reopen after Christmas and on into 2021.

How do I look after my tree?

We want you to enjoy your Christmas tree throughout the festive season. Follow our simple tips on how to look after it and be happy knowing you can have a magical Christmas with a beautiful fresh tree. Details here